By Matt and Todd
How much data storage is necessary to effectively monitor and troubleshoot application performance? And, if we stored every transaction, how can we maintain cost-effective services in the cloud? We were recently faced with this question during the development of AppResponse Xpert SaaS Edition. This new product monitors end-user experience by inserting a JavaScript snippet into your website. Every hit to a monitored web page is sent to a SaaS portal where it is processed into metrics. We needed to decide what to do with these detailed records after analyzing them. Should we throw them out, sample them, or should we store and index all of these transactions?
“Problems only happen when you’re not watching” is an old troubleshooting proverb that helped drive our thinking. How often
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